One idea a week about the work trapped in your head.

The most expensive sentence in a small business is "I'll just do it myself."

Every owner says it. It sounds like discipline. It is actually payroll you never see.

Here is the idea. A trapped workflow is a job that lives only in your head. Ordering supplies. Onboarding a new hire. The way you quote a job. Nobody else can do it because it was never written down, so you do it. Every time. That is invisible payroll. You are paying yourself to be the bottleneck.

Do the rough math sometime. Take the hours you spend each week on work someone else could do if it were written down. Multiply by what your time is worth when you are selling, not doing. That number is what the sentence costs you.

Start where it is free: talk through one workflow →